SMEs are regaining control of their travel budgets and approval processes in a changed world. Flexible travel policies are disappearing and TMCs are being asked to provide their traditional panoply of services and products. Experts agree that “the historic practices are coming back in” and “much more handholding is required now”:
Back to basics?
This article was written in 2018 when the world – and the corporate travel space – were very different places, but it’s even more relevant now: