Vai Travel offers clients an efficient, consistent, high touch experience from end to end. We take the time to understand your specific account needs.

Our team of dedicated travel experts will support you with each reservation, offering you the very best in service and solutions. As a member of the Vai Travel family, your organization’s travel policy is stored in our database.  This allows us to maintain a high level of service so you’ll be offered the right option at the right time.

Your time is valuable. At Vai Travel we use the best technology in the travel industry to streamline our workflow, allowing us to focus on you. In addition, our systems keep working even after we’ve finished your reservation – ensuring that we get you your preferred seat, or even a lower price.

We know that some travelers like to be in the driver’s seat. That’s why we offer online booking options to allow you the ability to see and select your trip choices, within the policies set by your company. If you get stuck, don’t fret.  Help is always available from one of our senior consultants in case of problems, questions or more complicated bookings.

No time for credit card reconciliation?  No worries. Our solutions make reconciliation simple with a painless process that helps increase accountability.

We keep detailed profiles on your travelers to ensure efficiency each time we work with you.  For select accounts, we make these profiles available to you and your travelers to update and manage yourselves.

When things go wrong, we know who to talk to – so you don’t have to.  Should a problem arise, Vai Travel will find the solution fast! We have developed relationships with the leading suppliers in the industry, so you can leave the problem solving to us.